Senior Account Manager

Cambridge, MA

The team

Superpedestrian brings together a team of extraordinary people for one vision: transforming urban mobility. Our first move? Pedal power. We have an exclusive license to MIT’s Copenhagen Wheel, thousands of pre-order sales and backing from tier-one venture capital investors. Together, our team is now bringing the Wheel to the masses.

The Copenhagen Wheel is an electronic assist robot that responds seamlessly to how you ride. It makes biking a breeze. To work with us, you don’t have to be the world’s most obsessed cyclist, but you should possess a strong desire to change the way people everywhere move about cities. We’re revolutionizing personal transit for a sustainable future.

It should be a no-brainer: Superpedestrian is an equal opportunity employer, with women and minorities strongly encouraged to apply. We care about your skills and your character. If we think there’s a good fit, we will get in touch. So please, no phone calls or recruiters.

Who you are

We are looking for a passionate Account Manager who will  ensure the long-term success of our business customers. This is the first full time sales position offered in our dynamic startup. This position offers many opportunities for huge growth, expansion, and influence in the company as a whole. This is a fantastic opportunity for anyone looking to try new things, models, and methods. Dependent on the candidate’s experience and aptitude, the potential to carry quota specific goals and incentives is a possibility.

What you’ll do:    

  • Manage day to day relationships with business customers.
  • Communicate with qualified leads to keep them engaged and moving forward.
  • Liaise between our business customers and our cross-functional internal Marketing, Service and Support, and Product teams.
  • Create engaging  proposals for B2B partnerships with potential business partners.
  • Track and report Key Performance Indicators related to all managed accounts.
  • Become a funnel for business customer feedback.

What we’re looking for:       

  • 5+ years of experience pitching, closing and nurturing business customers
  • Able to self-manage and prioritize multiple tasks at once in an agile environment
  • Ability to work as part of a team in a fast-paced and high-pressure work environment and communicate effectively with colleagues, customers and partners
  • Partnership focused mindset ready to build lasting and mutually beneficial relationships.
  • A sophisticated understanding of your customers and their needs and motivations that is rooted in your real life experiences and accomplishments
  • Perfect written and verbal English communication skills are a must
  • Extensive experience with CRM and sales systems such as Salesforce is a must
  • Experience with business customers who bought physical goods is a plus

What you can expect

  • A team of awesome, like-minded, driven people that support each other, and mentors from across the top echelons of industry
  • A competitive compensation and equity package as well as a 401(K) retirement savings plan
  • The choice of a wide range of health and dental insurance plans, a flexible spending account, short and long-term disability and life insurance
  • Flexible working hours, casual dress code, and unlimited paid vacation
  • The chance to have your voice heard and help shape Superpedestrian’s future
  • A gorgeous, dog-friendly workspace in a beautifully renovated warehouse with a private courtyard in the heart of Cambridge
  • A full kitchen, stocked with an embarrassingly wide range of hot sauces, and a grill for our frequent cookouts
  • Regular social events, team lunches, weekly beer runs, and a bi-weekly running club

Apply Now

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